DALLAS — A recent survey of Boeing employees reveals mixed results, with low morale in areas such as pride in the company and trust in senior leadership. However, a majority of employees remain committed to the company and feel that their direct managers are effective.
The surveys also highlighted concerns about the company's culture, including a perceived lack of accountability and difficulty raising concerns without fear of retaliation.
Key Findings
- Low Pride and Recommendation:
Only 27% of employees would highly recommend Boeing as a place to work, though 67% said they are proud to work at Boeing. - Lack of Confidence in Leadership:
42% of employees have confidence in their senior leaders' ability to make decisions, communicate direction, and respond to concerns. - Emphasis on Trust and Integrity:
Employees prioritized trust, transparency, and integrity as crucial values for the company's future. - Concerns about Accountability:
Many employees expressed concerns that leaders don't adequately hold poor performers accountable. - Importance of Listening:
The surveys emphasized the need for leaders to listen to their teams and understand their challenges. - Commitment to Turning Around:
Despite the concerns, over 92% of employees plan to stay for more than a year, indicating a desire to be part of the company's turnaround.
Boeing's Response
- Boeing has introduced new company values focused on trust, ownership, innovation, people focus, and safety and quality.
- CEO Kelly Ortberg has emphasized the need for a fundamental culture change, including increased interaction between leaders and employees and improved communication.
- A group of 40 employees from across the company developed the new values, according to The Seattle Times.
- The company is also implementing an action plan to address the concerns raised in the survey.
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