MIAMI — An Airbus A320 from Mexican budget carrier Volaris encountered unexpected clear air turbulence (CAT) during its flight from Guadalajara to Tijuana on September 26, causing injuries to 30 passengers, of which 12 were sent to a local hospital in Tijuana.

One passenger managed to record through his mobile phone how injured passengers laid on the aircraft’s aisle while flight attendants asked for medical assistance.

“Following the instructions of the medical staff, 12 Clients were transferred to hospital centers for a review and were discharged a few hours after their admission. Two of the flight attendants were treated and are in recovery,” said the airline in a statement.

As soon as the aircraft landed in Tijuana, it was met by the airport’s fire and rescue brigade, which took nine passengers and two crew members to a local hospital.

“When the Captain informed about what happened on board, medical and paramedical personnel moved to the Tijuana airport, as well as Volaris personnel, to meet the needs of each of the Clients and Crew,” explained the airline.

“We will continue to insist strongly on our message to the passengers, to keep their safety belts fastened at all times,” said Enrique Beltranena, Executive President and CEO of Volaris.