Airways Magazine

Tag "Passenger Experience"

Delta to Debut Free Main Cabin Meals in 12 markets

    Delta to Debut Free Main Cabin Meals in 12 markets

MIAMI — Delta Air Lines is introducing complimentary meals on some of its longest domestic flights, including transcontinental routes. The Atlanta-based airline will be the sole carrier in the US

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United Launches Its New Polaris International Business Class

    United Launches Its New Polaris International Business Class

CHICAGO — United Airlines offered yesterday a sneak peek of the first Polaris Lounge at Chicago O’Hare, designed to serve its international business class customers. The lounge, the only of

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United Airlines Creates a Differentiated (and Risky) Basic Economy Product

    United Airlines Creates a Differentiated (and Risky) Basic Economy Product

MIAMI — United Airlines is making some waves in the friendly skies. On Tuesday, November 15, the airline unveiled a new product set to debut on its flights this spring.

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Insider: Talking Turkey About Airline Website User Experience

    Insider: Talking Turkey About Airline Website User Experience

This Thanksgiving, airlines are seeking more direct on-website bookings. The idea is to cut out the aggregators, while boosting customer satisfaction and brand equity. The problem is, some middlemen are

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OTG, United to Enhance Passenger Experience at Newark’s Terminal 5

    OTG, United to Enhance Passenger Experience at Newark’s Terminal 5

MIAMI — United Airlines and restaurant partner OTG Management used the “Truffle Week in the Terminal” event, which launched on

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San Jose Airport Introduces Customer Service Robots

    San Jose Airport Introduces Customer Service Robots

MIAMI — On October 25th, Mineta San Jose International Airport (SJC), “Silicon Valley’s Airport”, introduced new customer service robots to

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The Evolution of the Airport Dining Experience

    The Evolution of the Airport Dining Experience

MIAMI — Airport restaurant operators HMSHost and OTG Management are continuing to raise the bar for travelers by bringing unique

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High Flyer Interview: Hugh Jones, EVP, President, Sabre Airlines Solutions

    High Flyer Interview: Hugh Jones, EVP, President, Sabre Airlines Solutions

MIAMI — Hugh Jones runs the world’s leading provider of technology solutions to the air transportation industry. Before coming to

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Miami International Airport Opens “Plane Fun” Children’s Play Area

    Miami International Airport Opens “Plane Fun” Children’s Play Area

MIAMI — Young passengers at Miami International Airport now have a new interactive play area, where can spend their time

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Air Canada Opens New Maple Leaf Lounge at Newark

    Air Canada Opens New Maple Leaf Lounge at Newark

MIAMI — Air Canada announced it has open its 22nd Maple Leaf Lounge in the world at Newark Liberty International

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