September 30, 2022
Frequent Flyer Program
Industry Interview

High Flyer Interview: Bridget Blaise-Shamai, Managing Director, Customer Insights and Loyalty, American Airlines

DALLAS / FT. WORTH — As American Airlines Managing Director of Customer Insights and Loyalty, Bridget oversees the customer relationship management and analytics, digital marketing and contract negotiations of American Airlines’ (AA) AAdvantage Frequent Flyer Program. Before moving into this role in February 2012, Bridget was Managing Director, Distribution and Merchandising Strategies based at American Airlines Headquarters […]

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