September 26, 2022
Passenger Experience
Airports Passenger Experience

Caribbean Airlines Revamps Business Class Lounge at Piarco

Caribbean Airlines (BW) has opened its refreshed Trinidad club lounge for business class passengers and club members.

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Airlines Passenger Experience

Delta Air Lines Revamps Delta Premium Select

Delta Air Lines (DL) is introducing a redesigned Delta Premium Select (DPS) cabin experience.

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Airlines Passenger Experience

KLM Launches Premium Comfort Class

KLM’s new Boeing 777 and 787 Premium Comfort economy cabin had a muted launch this week.

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Airlines Industry Passenger Experience

Emirates Spending US$2bn in Passenger Enhancements

The US$2bn passenger enhancements by Emirates (EK) will include cabin interiors and inflight service.

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Featured Flight Review Passenger Experience Traveler Trip Report

Trip Report: Skyteam Alliance from Europe to the US

This is what it’s like to fly with KLM (KL) and Delta Air Lines (DL) from Europe to the United States in Economy class.

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Airlines Innovation Passenger Experience

Air New Zealand Unveils Futuristic Skynest Sleep Pods

The new Air New Zealand (NZ) sleep pods are a result of the response from customers on the importance of sleep on long-haul flights.

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Airports Passenger Experience

New Wheelchair Charging Stations Inaugurated at Miami International Airport

Miami – Miami International Airport (MIA) today began Mobility Awareness Month by inaugurating new wheelchair charging stations with Airways in attendance. The ceremony began with MIA CEO Lester Sola emphasizing how the new stations will ensure that “the magic and beauty of traveling is as convenient as possible for everyone.” Susan Holtzman, Special Needs Advocate […]

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Airchive Airlines AvGeek Passenger Experience

Onboard United’s 747 Farewell Special Employee Flights

Written by: Bill Sablesak MIAMI – This fall United Airlines (UAL) will say goodbye to the Queen of Skies, as they retire the iconic Boeing 747 (B747) aircraft from their huge fleet. The last regular UAL B747 service is scheduled to be operated on October 29, 2017, from Seoul, South Korea (ICN) to San Francisco, CA (SFO). […]

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Airlines AvGeek Passenger Experience Traveler

Ni Hao! Flying China Eastern’s Superb First Class from New York to Shanghai

For the average Western traveler, China is a very challenging country to visit. My first and previous experience in this country—exactly one year ago—wasn’t positive. I had the opportunity to fly with China Southern (CZ) from Los Angeles (LAX) to the airline’s base in Guangzhou (CAN) and later on to Beijing (PEK). My return with […]

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FIA16 Industry Passenger Experience

Farnborough: Airbus to Launch A380 Booking Search Engine

LONDON — Airbus will launch a new online travel search engine this week, allowing passengers to search and book flights on the A380. The idea is to capitalize on and highlight the passenger experience benefits of booking flights on Airbus’ superjumbo, which are often configured with premium seating configurations and feature unique passenger experience features […]

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