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Delta’s Asia Strategy and IT Outage [Podcast #8]

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Delta’s Asia Strategy and IT Outage [Podcast #8]

Delta’s Asia Strategy and IT Outage [Podcast #8]
August 16
14:24 2016

Welcome to the eighth episode of the Airways Podcast, the digital audio extension of our team’s world class written content.

To recap, the idea behind this podcast is to do a weekly deep-dive into three or four important aviation stories or trends, with a particular focus on aerospace and the U.S. airline industry.

This is not a news podcast (in fact almost everything we cover will have been written about on the site by the time we discuss it) but rather one focused on in-depth analysis and assessment.

Airways Senior Business Analyst Vinay Bhaskara, Columnist R, and Editor in Chief Enrique Perrella hone in on the IT issues that are plaguing U.S. airlines, discussing the Delta Outage (0:51), the impact on Delta’s sterling operational record (5:20), the poor state of airline IT operations (9:00), the need for a new technology paradigm in the U.S. airline industry (19:00), the second official Airways bet (23:20), Delta dismantling its Narita hub (26:30), the impact of Delta’s Narita drawdown on SkyTeam frequent flyers (31:18), Delta’s long run Asia strategy (33:30), American moving to make all in-flight entertainment free (40:50), and our weekly short takes (43:33).

The Second Official Airways Podcast Bet

  • Vinay bets R that within the next five years, there will be a company that has either built or is building a next generation reservations system for airlines and is valued at $50 million or more.
    • If Vinay wins, R will fly either a low cost long haul economy or 10-abreast 777 carrier on a long distance flight in economy class
    • If R wins, Vinay will take the Greyhound from Seattle to Florida
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As we evolve the format of this new Airways feature, we would love your feedback as we look to find the optimal mix. And for now, consider this “Podcast Unplugged”. We’ll be adding production value enhancements as we move forward, in addition to special guests and contributors.

Please let us know your thoughts in the comments below or directly via email.


About Author



A Global Review of Commercial Flight since 1994: the leading Commercial Aviation publication in North America and 35 nations worldwide. Based in Miami, Florida.

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  1. Hugh B
    Hugh B August 16, 18:08

    How about you bet on whether the QR sup biz seat will be revealed by Black Friday Loser has to fly MIA-LAX-BWI on spirit-KEF-ams on WOW-bud on easy jet-dxb onWizzair – KUL on air Asia X-Sydney on jet star and back

  2. Phoenix
    Phoenix August 18, 09:34

    Aww come on, is low-cost long-haul econ or 10-abreast B777 that bad? Regardless of the outcome of the bet, I can’t wait for Vinay’s Miami-Seattle Greyhound review.

    Lots of interesting discussion this week if not for the audio dropouts…..

  3. Phoenix
    Phoenix August 18, 09:40

    I would like to add that I have a feeling that it would be much easier for an established tech company (ie. Google or SAP) to buy their way into the airline backbone & operations segment than having a startup company founded for this purpose. I also think that the larger airlines would still prefer to keep this kind of operations in-house rather than outsource it to an outside contractor.

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