MIAMI — San Antonio International Airport (SAT) has filed a record-breaking month in August with 881,896 passengers making their way through the airport.
This figure represents a new record for the
According to SAT, over 125,000 additional passengers flew through its terminals in August, representing a 17% increase over the same period in 2017.
“The unprecedented growth continued to boost calendar year-to-date totals by 10.4%. This is expected to climb with the 11 new flights that began during the month of August,” said the airport in a statement.
“This is our best period in more than a decade. Passenger totals for 2018 are approaching 10 million and the demand for air travel continues to increase,” said Russ Handy, Aviation Director for the City of San Antonio
Domestic traffic increased by 17%, mostly thanks to increased frequencies and capacity by American
Likewise, international traffic increased by the same amount, with year-to-date numbers increasing to 14%.
Customer Satisfaction On The Rise
According to a J.D. Power survey that was released in September, traveler satisfaction with SAT has seen a positive climb over the last year.
San Antonio Airport is now ranked 14 out of 21 airports in its same category, in which Albuquerque, Sacramento, and Jacksonville figure as its closest competitors.
According to the report, customer satisfaction mid-sized airports has recorded an all-time high of 761 points out of 1,000.
The survey lists that the most popular item that has driven to a higher satisfaction is tied to enhanced security check process and airports’ retail stores.
Even though SAT’s ratings remained slightly lower than the country’s average, there was a noticeable improvement over 2017’s results.
The report lists that SAT’s new 1,200-space parking garage, boosted the airport’s traffic and overall satisfaction amongst customers.