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“LAX On The MOVE” Is Set To Begin On Friday

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“LAX On The MOVE” Is Set To Begin On Friday

“LAX On The MOVE” Is Set To Begin On Friday
May 08
10:28 2017

MIAMI –  The airline terminal relocation of Los Angeles International Airport (LAX) is set to begin this week. Mayor Eric Garcetti joined officials from Los Angeles World Airports and Delta Air Lines to remind passengers to “know before you go” as the moves begin on Friday night, May 12.

“We are investing more than $14 billion to make LAX one of the world’s premier airports, and this unprecedented relocation brings us closer to realizing that vision,” said Mayor Eric Garcetti. “We have spent months planning for this historic move and once it’s complete, the LAX experience will be even more enjoyable and convenient for our millions of passengers.”

Over a five-day period in May, one-third of LAX’s nearly 70 airline partners will relocate their operations, many of them to new terminals, others to new ticket counters in their current home. Each airline will complete its relocation overnight and resume operations in their new location the following morning. A total of 15 airlines will move May 12-16.

“The ‘LAX on the MOVE’ team is continuing to plan, counting down to May 12,” said Los Angeles Board of Airport Commissioners President Sean Burton.  “When the Board approved a new lease and license agreement for Delta Air Lines last summer, chief among our priorities was improving the guest experience at LAX. Delta’s plans for Terminals 2 and 3 fit this vision, and brings us one step closer to the LAX of tomorrow.”

Delta is planning improvements valued at up to $1.9 billion over the next seven years, modernizing and connecting Terminals 2 and 3 to the Tom Bradley International Terminal (TBIT).  To get Delta into its new terminals requires the movement of offices, ground service equipment, and, of course, planes.

“It all comes down to our guests being informed and taking the necessary actions to make sure they are in the right place at the right time to catch their flights,” said LAWA Chief Executive Officer Deborah Flint.

“During the relocation and in the weeks following, passengers are advised to check-in online, print or download boarding passes, and check terminal and gate information before coming to LAX.  They should also arrive at the airport earlier than normal.  Once at LAX, passengers should check flight and gate status on flight information display boards in each terminal to ensure they are in the correct location,” Flint said

Between May 13 and 16, Delta flights will operate from as many as four terminals (2, 3, 5 and 6.)   The airline will be in constant communication with its customers, providing real-time information on departure and arrival terminals and gates through the Fly Delta app, text messages, emails and additional channels.

LAWA is working closely with Delta and the relocating airlines to keep the traveling public informed using advertising to communicate the move to passengers several weeks before, during, and after the move.  Social media platforms and websites will be used to raise awareness of the upcoming move, and signs will be posted in the Central Terminal Area (CTA), in terminals and on airport shuttle buses.

“Delta is betting big on Los Angeles with a $1.9 billion plan for Terminals 2 and 3 at LAX, representing the second-largest private infrastructure investment in the region,” said Ranjan Goswami, Delta’s Vice President – Sales, West. “Our relocation to Terminals 2 and 3 is a major milestone for LAX and an even bigger step forward for the future of LA as we continue work on the Delta Sky Way at LAX.”

Following the moves, airlines will resume operations in their new locations.  A total of 28 airlines are involved in the realignment, which began in January when American Airlines swapped four gates in Terminal 6 for four gates held by Delta in Terminal 5.

Copa Airlines moved its operations to TBIT in April, with passengers checking in at Terminal 3. Hainan and Qatar Airways moved into TBIT in recent weeks. Thomas Cook resumed its seasonal service at TBIT, but will move to Terminal 6 later this summer.  Key changes as a result of the May 12-17 realignment include:

 

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  • Terminal 2 – Delta, Aer Lingus, Virgin Atlantic, Virgin Australia, Volaris, and WestJet.  Virgin Australia and Volaris customers check-in at T2 and are bused to TBIT for departure and arrivals.  Aeromexico remains in Terminal 2 and relocates its ticketing counters; however, passengers will be bused to/from TBIT.
  • Terminal 3 – Delta.  Avianca, Copa and InterJet check-in only.
  • Terminal 5 – Hawaiian, JetBlue, Spirit, Allegiant, Frontier and Sun Country.  American has four gates, and its American Eagle busing operation is also based here.
  • Terminal 6 – Virgin America joins its corporate partner Alaska Airlines. Air Canada and XL Airways France relocate from Terminal 2. Great Lakes and Mokulele remain in Terminal 6.  Boutique Air relocates from Terminal 3.
  • TBIT – Southwest Airlines’ (SWA) international flights arrive at TBIT, while SWA’s international departures and check-in remain in Terminal 1.  Avianca, Copa and Interjet departure and arrivals at TBIT.  Thomas Cook Airlines resumes seasonal service in May with departures and arrivals temporarily from TBIT.

Delta plans to deploy hundreds of people on site, wearing bright green vests, to help guide passengers the week of the move.  LAX Guest Experience Members (GEMS), dressed in blue, and Volunteer Information Professionals (VIPs), in red, will also be available to provide guidance to passengers needing assistance.

A dedicated bright green shuttle bus will be available for passengers needing transportation between Terminals 2 and 3 and Terminals 5 and 6. A web page with move information and a map showing the location of each airline at the conclusion of the terminal realignment can be found at www.LAXisHappening.com/LAXontheMOVE.

Updates will be provided each night of the move and can be found at www.laxishappening.com, www.lawa.org and on Twitter by following #LAXontheMOVE, @LAAirportPD and @flyLAXairport.

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About Author

María Corina Roldan

María Corina Roldan

Online Editor. Journalist and Certified Radio Host. Studying for a Specialization in Public Opinion and Political Communications. Even though I love politics I've found myself fascinated by the Aviation World. I'm also passionate by economy, strategic communications, my family, my country, and dogs. mc@airwaysmag.com

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