LONDON – Dutch Legacy Carrier KLM has launched a new augmented reality hand baggage check.
The AR is designed to give customers a better idea of the hand baggage dimensions allowed onboard.
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This new AR will be available on the KLM app. The Technology makes it possible for there to be a 3D image, for it to be viewed and interacted with virtually.
The AR feature makes it easier for passengers to check-in and prepares for the flight, more efficiently at home, saving them some time at the airport.
The KLM app with the new AR Technology is available on the IOS App Store.
Peter Groeneveld, the Senior Vice President Digital Air France/KLM had this to say about it.
“By harnessing the potential of AR, KLM is taking the next step in terms of digital service provision. With the AR hand baggage check, passengers can now see at a glance whether their hand baggage is the correct size.
By offering this service, we are placing the needs of our customers first. We also continue to be pioneers of innovation in our passengers’ best interests.”
This latest AR to be used by KLM is another one, in a series of AR technology the airline now uses.
Others include a 360 degrees virtual tour of their new 787s and a story experience surrounding Anthony Fokker.
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All these are also available within the IOS app, which has now been downloaded over a million times.
AR Technology has really expanded and developed over the past few years, it will be interesting to see it develop further and what other airlines will adopt it in the future.