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LONDON – On Monday 6th January 2020, Atlantic Joint Business partners American Airlines and British Airways announced the start of the new Terminal 8 at New York John F. Kennedy International Airport (JFK) alongside the Governor of New York, Andrew Cuomo and the Port Authority of New York and New Jersey (PANYNJ).

The new terminal is a $344 million investment which will help modernise JFK airport as Terminal 8 will feature a new appearance and layout improving the overall customer experience whilst adding five widebody gates and four adjacent wide-body hard stands (ramp parking where customers are transferred via a bus).

The new terminal will also include enhanced baggage systems, new lounges, premium check-in space and upgraded concessions and retail options. The construction of the new terminal is scheduled to be completed in 2022.

New British Airways Boeing 787-8 Arriving from the Boeing Factory in Seattle to London Heathrow. Taken: 29th September 2017 Picture by: Stuart Bailey

Terminal 8 will be home to the 14 daily long-haul flights between New York and London for both American Airlines and British Airways, who have the most flights between JFK and London Heathrow.

The terminal will also offer customers the ability to more conveniently connect onto other American Airlines flights.

President of American Airlines, Robert Isom, commented, “Our investment will put the 14 daily flights from JFK to London we offer in partnership with British Airways in the same terminal and give customers premium check-in space, new joint lounges and a larger variety of retail and dining options.”

Isom continued, “We will be adding more than 70,000 square feet to customer and operational spaces to create a truly world-class experience at JFK.”

Both American Airlines and British Airways are the first airlines to mark the beginning of the transformation of JFK airport to become a state-of-the-art global hub.

British Airways Chairman and CEO Alex Cruz added, “This is an exciting development in our move to Terminal 8, alongside American Airlines, our Atlantic joint-business partner.”

“We are one step closer to offering an even better customer experience for passengers travelling to, from and through JFK. We look forward to our continued work with the Port Authority and American Airlines in order to build a world-class transatlantic travel experience”, he added.

This is a significant step for both carriers, given its huge presence out of New York.

It will be interesting to see what the final results will look like and how much success it will generate for the two carriers.