DALLAS — After becoming the first of the big four U.S. airlines to offer free Wi-Fi on most domestic flights, Delta Air Lines (DL) is expanding its free Wi-Fi service to select international long-haul flights. In partnership with T-Mobile, passengers can enjoy fast, streaming-quality internet on Viasat-equipped aircraft, further enhancing the in-flight experience.
Currently, DL offers free, streaming-quality connectivity on nearly 700 aircraft, covering more than 90% of Delta’s domestic mainline fleet. The airline plans to extend this service to most customers by the end of the year.
“As we continue to roll out fast, free Wi-Fi and the in-flight experiences it powers, we’re able to serve customers traveling both domestically and internationally in new, in-the-moment ways. The scale at which we’re bringing free Wi-Fi to customers is unmatched in the airline industry, and it’s a testament to the incredible efforts of Delta teams across the business that have expertly navigated an extremely complex rollout.”, says Ranjan Goswami, S.V.P. – Customer Experience Design.
Strategic Rollout, Future Plans
The airline is rolling out free Wi-Fi on Viasat-equipped widebody aircraft on a route-by-route basis to ensure hassle-free, premium customer service. This strategy mirrors the approach taken with domestic installations in 2022.
The international Wi-Fi portal does not initially require a SkyMiles log-in, but later this year, Delta plans to transition to the Delta Sync Wi-Fi experience, offering personalized content and exclusive offers to SkyMiles members.
DL began offering free Wi-Fi on most flights to/from France last month. However, the airline anticipates rolling out the service to further destinations according to the following timeline.
- August 2024 – United Kingdom, Germany, Netherlands, Spain and Italy
- September 2024 - Iceland, Ireland, Israel, Belgium, Czech Republic, Denmark, Greece, Portugal, Sweden and Switzerland
- October 2024 - South America (Brazil, Argentina, Chile, Colombia, Ecuador and Peru) followed by Hawaii
- December 2024/ January 2025 - Nigeria, Ghana and Senegal
- Mid-Late 2025 - Transpacific region (including Asia, Australia and New Zealand) and South Africa
Delta’s regional routes will follow a similar process and come online in 2025, including those serviced by Boeing 717 aircraft.
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Exploring Airline History Volume I
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David H. Stringer, the History Editor for AIRWAYS Magazine, has chronicled the story of the commercial aviation industry with his airline history articles that have appeared in AIRWAYS over two decades. Here, for the first time, is a compilation of those articles.
Subjects A through C are presented in this first of three volumes. Covering topics such as the airlines of Alaska at the time of statehood and Canada's regional airlines of the 1960s, the individual histories of such carriers as Allegheny, American, Braniff, and Continental are also included in Volume One. Get your copy today!
December 2024
